Terms of Service

Last updated: September 30, 2026

About these terms

These Terms of Service apply to your use of tomyloves.shop and purchases from To My Loves. Please read these terms together with our Shipping Policy, Return & Refund Policy and Privacy Policy before placing an order.

Using our store

Use the store lawfully and provide accurate information. Do not attempt to compromise the website, misuse another person's account or payment details, or submit fraudulent orders. If you create an account, keep your credentials secure and contact us if you suspect unauthorized use.

Products and availability

Review the product description, available options and usage instructions before purchasing. Colors may appear differently on different screens. Product availability, descriptions and prices may change. Follow the manufacturer's safety, care and operating instructions.

Prices and payment

Review the currency, product price, shipping charges and any applicable taxes shown at checkout before submitting payment. Available payment methods are displayed at checkout. An order confirmation records the details of your order; it does not guarantee a particular delivery date.

Order issues and corrections

If we discover an availability problem, pricing error or other issue affecting your order, we will contact you to explain the available options. If an order cannot be fulfilled and is cancelled, any payment collected for the cancelled items will be refunded. We will seek your agreement before making a change that increases the amount you pay.

Shipping, returns and refunds

Delivery estimates, tracking and shipping charges are described in our Shipping Policy. Eligible return requests must be made within 15 days after receipt, as explained in our Return & Refund Policy. Contact us promptly with an order number if you need help.

Privacy

Our Privacy Policy explains how personal information is collected and used. You can review available privacy controls through Your Privacy Choices.

Website content and external links

Do not reproduce or commercially reuse website content without authorization from the relevant rights holder. Any third-party links are provided for convenience. Review that provider's terms and privacy information when using its services.

Service availability

The website may occasionally be unavailable due to maintenance or technical issues. Contact us if a technical issue affects an order or payment. Product-specific warranty information, if available, is stated on the product page or can be requested before purchase.

Changes and consumer rights

We may update these terms for future use of the store and will show the updated date on this page. Changes do not retrospectively remove rights attached to an existing order. Nothing in these terms excludes mandatory rights or remedies available under applicable consumer law.